Acute crisis support

Sometimes a psychological crisis may be so acute that you’re unable to wait for our counselling centres to open. In such cases, there are numerous organisations you can turn to around the clock, any day of the week.

The overview below is for cases of emergency only. It’s best not to let things get that bad – before the problem becomes acute, consult our, or any other, Psychosocial Counselling Centres, your GP, family members, psychotherapists or any other people you trust.

Available for you throughout Germany:

Telephone Counselling (Telefonseelsorge):
Phone:+49 800 111 0 111
+49 800 111 0 222
(telephone counselling free of charge)
The Fire Brigade
If there is an acute risk and action must be taken immediately to prevent harm, you can call the fire brigade to request an ambulance with a so-called “enforcement officer”.
Phone:112

Points of contact in the vicinity:

In the Osnabrück region

Ameos Klinikum Osnabrück

You can also go straight to the Ameos Klinikum (the local centre for mental health) for treatment.

Phone: +49 541 3130
(switchboard – ask to speak to the doctor on duty)
Address: Knollstraße 31
49088 Osnabrück

Social Psychiatric Counselling (during consultation hours only)

In the event of an acute mental health crisis or mental illness, you can contact the Sozialpsychiatrischer Dienst during their office hours. They offer services not only for those suffering, but also for family members and persons of trust.

Phone: +49 541 5018211
Email: sozialpsychiatrischer-dienst@lkos.de
Address: City and Rural District of Osnabrück
Hakenstraße 6
49074 Osnabrück
Opening hours: Monday to Friday during normal office hours

In the Vechta region

Rescure Coordination Centre in the Event of Acute Self-Harm or Harm to Others

Self-harm or harm to others means that you or somebody else is suicidal or at risk of massive use of force.

Phone: +49 4441 8981631
Monday – Thursday 8.00 am – 12.00 pm,
Friday 8.00 am – 12.30 pm
Outside these times: Phone: 112 (fire brigade)
Phone: 110 (police – in very urgent cases!)

Psychiatric wards in the area

Karl-Jaspers-Klinik Wehnen (for Vechta and surrounding area)
Address: Hermann-Ehlers-Straße 7
26160 Bad Zwischenahn
Phone: +49 441 96150
(ask to speak to the doctor on duty)
St. Annen Stift Twistringen (for Diepholz Rural District)
Address: St. Annen Stift Twistringen
St.-Annen-Straße 15
27239 Twistringen
Phone: +49 4243 4150
(ask to speak to the doctor on duty)

Social Psychiatric Counselling (during consultation hours only)

If the matter can be discussed in spite of an acute crisis, and if the crisis situation occurs during office hours (Monday to Friday 9am – 12pm and by arrangement), it’s advisable to contact one of the following institutions:

Sozialpsychiatrischer Dienst / Social Psychiatric Service (for Vechta and the northern part of Vechta Rural District)
Address: Neuer Markt 8
49377 Vechta
Phone: +49 4441 8982211
Sozialpsychiatrische Beratungsstelle / Social Psychiatric Counselling Centre (for the southern part of Vechta Rural District; run by SkF)
Address: Kronenstraße 5
49377 Vechta
Phone: +49 4441 92900

In the Lingen region

Psychiatric wards in the area

St.-Vinzenz-Hospital Haselünne
(for the Emsland Rural District)
Address: Hammer Straße 9
49740 Haselünne
Phone: +49 5961 5030
(switchboard – ask to speak to the psychiatric doctor on duty)
Department of Psychiatry and Psychotherapy Rheine of LWL Clinic Lengerich at the Jakobi Krankenhaus
Address: Hörstkamp 12
48431 Rheine
Phone: +49 5971 91279100
(ask to speak to the psychiatric doctor on duty)
Euregio-Klinik
(for residents of Grafschaft Bentheim)
Address: Albert-Schweitzer-Straße 10
48527 Nordhorn
Phone: +49 5921 840 or
+49 5921 841700
(ask to speak to the psychiatric doctor on duty)

Social Psychiatric Counselling (during consultation hours only)

If the matter can be discussed in spite of the crisis, and if the crisis situation occurs during office hours (Monday to Thursday 8.30am – 12.30pm and 2.30pm – 4pm, Friday 8.30am – 1pm), it’s advisable to contact one of the following institutions:

Sozialpsychiatrischer Dienst / Social Psychiatric Service (Landkreis Emsland)
Address: Ordeniederung 1
49716 Meppen
Phone (general): +49 5931 44-0
Contact person in...
... Lingen: +49 591 843324
... Sögel and Meppen: +49 5931 44-1172
... Lathen, Papenburg, Esterwegen and Aschendorf: +49 4962 5013101
Sozialpsychiatrischer Dienst / Social Psychiatric Service (Grafschaft Bentheim Rural District)
Address: Am Bölt 27
48527 Nordhorn
Phone: +49 5921 961875